For Counsellors & Commissioners
Partnering with Xpact
What Services Xpact Provides
Xpact delivers one-to-one and small-group online mentoring and tutoring through familiar games, creating a low-pressure, child-led environment where young people can build confidence, social connection, and everyday skills.
Sessions are supported by a professional, multi-agency team and can be accompanied by clear, structured reporting that highlights strengths, progress, and next steps, giving commissioners meaningful evidence of impact.
Approved provider supporting
We work with:
parents and carers
local authorities / social care commissioners
SEND commissioners
virtual school commissioners
EOTAS/EOTS commissioners
fostering agencies and foster carers
schools and colleges
alternative provision providers
NHS and CAMHS-aligned pathways (where appropriate)
What we offer
One-to-one as standard
Consistent, relationship-led support that helps trust build over time.
Child-led, professionally guided
Sessions are guided by a professional gaming mentor/tutor. No forced tasks – support is responsive, purposeful, and paced to the young person.
Calm, predictable delivery
A structured format that reduces pressure, supports inclusion, and helps young people feel safe.
Strong engagement where other provision can struggle
Using familiar interests can improve consistency of participation, particularly for young people who find traditional settings overwhelming.
Reporting when needed
standard reporting available at agreed intervals
paid add-on: deep-dive bespoke reports for review periods and complex planning
Safeguarding-first delivery
DBS-checked mentors, safeguarding training, and clear escalation routes.
NEW CONTENT IDEAS
Just tried to make it speak a little more to the user. Old content is below this content.
Councils & Commissioners
Partnering with Xpact
Xpact delivers one-to-one and small-group online mentoring and tutoring through familiar games, creating a low-pressure, child-led environment where young people can build confidence, social connection, and everyday skills.
Sessions are supported by a professional, multi-agency team and can be accompanied by clear, structured reporting that highlights strengths, progress, and next steps — giving commissioners meaningful evidence of impact.
Our approach is designed to reach young people who may not engage with traditional provision, whether they are at home, in AP, in foster care, or supported alongside existing services.
Approved provider supporting
We work with:
parents and carers
local authorities / social care commissioners
SEND commissioners
virtual school commissioners
EOTAS/EOTS commissioners
fostering agencies and foster carers
schools and colleges
alternative provision providers
NHS and CAMHS-aligned pathways (where appropriate)
What we offer
One-to-one as standard
Consistent, relationship-led support that helps trust build over time.
Child-led, professionally guided
Sessions are guided by a professional gaming mentor/tutor. No forced tasks — support is responsive, purposeful, and paced to the young person.
Calm, predictable delivery
A structured format that reduces pressure, supports inclusion, and helps young people feel safe.
Strong engagement where other provision can struggle
Using familiar interests can improve consistency of participation, particularly for young people who find traditional settings overwhelming.
Reporting when needed
standard reporting available at agreed intervals
paid add-on: deep-dive bespoke reports for review periods and complex planning
Safeguarding-first delivery
DBS-checked mentors, safeguarding training, and clear escalation routes.
Delivery model and accessibility
Flexible scheduling
Sessions available 8:30am–8:30pm, including weekends, to fit around school, placements, home routines, and family circumstances.
Online by design
Accessible from home, school, or provision, with minimal setup — just a suitable device and internet connection.
Works on familiar platforms
Designed to work on devices most households already own (see Platforms we support).
Low-pressure engagement through familiar games
Young people engage through titles they already understand and enjoy — reducing barriers to connection and participation.
Safeguarding and quality assurance
Although concerns are rare, we put robust measures in place to protect young people, families, and commissioning bodies:
DBS checks, safeguarding training, and thorough induction for all mentors
clear voice/chat boundaries agreed in advance, with parent/carer consent
designated safeguarding lead (DSL) and deputies, with escalation procedures
responsible handling of data and records
quality assurance: session monitoring and QA reporting
feedback loops with young people, parents/carers, and commissioners to continually improve delivery
(Links to full safeguarding and policy documents can sit here for detail-hunters.)
Platforms and games we support
Learners can choose familiar titles such as Minecraft®, Roblox®, Fortnite® and Chess, or tell us their preferred game. We use existing interests to unlock engagement and support skill development.
Trademark notice can be placed at the bottom of the page.
When Xpact is a good fit
Xpact is often well-suited for:
young people who need a safe, low-demand space to build confidence and social skills
those who struggle in traditional settings or benefit from alternative approaches
neurodivergent learners, including autism, ADHD, and PDA profiles
children and young people in fostering, AP, home education, or with disrupted attendance
cohorts where engagement and relationship-building are the primary barrier to progress
Implementation steps
1) Scoping call
Align on cohort needs, intended outcomes, schedules, and practical constraints.
2) Set-up
Confirm referral pathway, consent process, points of contact, and safeguarding links.
3) Delivery
Programmes begin — one-to-one or group — with calm, consistent session structure.
4) Reporting
Provide reporting at agreed milestones (for example every 10 or 50 sessions, depending on programme and commissioner needs).
5) Review and refine
Adjust scheduling, focus, or support structure based on observed progress and feedback.
Reporting that supports commissioning decisions
Where reporting is required, we can provide structured summaries that include:
engagement and attendance patterns
observed strengths and emerging skills
key moments linked to outcomes (e.g., turn-taking, frustration tolerance, communication, perseverance)
practical next steps and recommendations
optional deep-dive reports for review periods (paid add-on)
Partnering with Xpact
Xpact delivers one-to-one or group online mentoring and tutoring through familiar games, providing a low-pressure, child-led environment that builds confidence, social connection, and everyday skills. Sessions are overseen by a professional, multi-agency team and include detailed reports highlighting strengths, progress, and next steps—offering commissioners clear evidence of progress and impact. Our approach engages young people who may not respond to traditional provision, ensuring support reaches those who need it most, whether at home or alongside existing services.
We are an approved provider, working with:
Check
Parents & carers
Check
Local authorities / Social care commissioners
Check
SEND commissioners
Check
Virtual school commissioners
Check
EOTAS/EOTS commissioners
Check
Fostering agencies & foster carers
Check
Schools & colleges
Check
Alternative provision providers
Check
NHS
Check
CAMHS
What we offer
Check
One-to-one as standard
Check
Child-led guided by a professional gaming mentor—never forced tasks
Check
Calm, predictable sessions designed to reduce pressure and support inclusion
Check
High engagement rate, reaching young people who may struggle to engage with traditional provision, ensuring consistent participation and meaningful progress.
Check
Paid add-on: deep-dive bespoke reports when needed
Check
Safeguarding first: DBS-checked mentors with safeguarding training and clear escalation routes
Delivery Model & Accessibility
Check
Flexible scheduling: Sessions available 8:30 am – 8:30 pm, including weekends, to fit around school, home, and family routines.
Check
Online delivery: One-to-one or group mentoring and tutoring sessions accessible from home or school, requiring only a device and internet connection.
Check
Works on the devices most households already own (see “Platforms we support”)
Check
Child-led approach: Sessions use familiar games to engage young people in a low-pressure, supportive environment.
Let’s chat
Safeguarding
Safeguarding & Quality Assurance
All mentors are DBS-checked, safeguarding-trained, and complete a thorough induction.
Clear communication boundaries (voice/chat) are agreed in advance with parent/carer consent.
A Designated Safeguarding Lead and Deputies are in place with clear escalation procedures.
Data handled responsibly to protect young people, families, and commissioning bodies.
Quality assurance: Mentors are regularly monitored, and their sessions reviewed through QA reports. We also gather and act on feedback from young people, parents, and commissioners to continually improve our service.
Chair
Games we support
Learners can choose familiar titles such as Minecraft®, Roblox®, Fortnite® and Chess, or tell us their preferred game. We work with existing interests to unlock engagement.
*Trademark notice at page end.
Xpact Characters
“Everyone has a strength—different, but powerful. When we come together, we’re unstoppable.”
When Xpact is a good fit
Young people who need a safe, low-pressure space to build confidence and social skills.
Those who struggle in traditional settings or benefit from alternative approaches.
Neurodivergent learners, including autism, ADHD, or PDA, and children in fostering, AP, or home education.
Families seeking consistent, supportive engagement tailored to their child’s interests and pace.
Get in touch
Xpact Character
Implementation steps
Call
Scoping call
align on cohort needs, outcomes and scheduling
Setup
Set-up
confirm referral/consent process and safeguarding contacts
Gaming Sessions
Delivery
sessions begin
Report
Reporting
provide report every 10 or 50 sessions
Search
Review & refine
adjust scheduling or focus based on observed progress
When Xpact is a good fit
Young people who need a safe, low-pressure space to build confidence and social skills.
Those who struggle in traditional settings or benefit from alternative approaches.
Neurodivergent learners, including autism, ADHD, or PDA, and children in fostering, AP, or home education.
Families seeking consistent, supportive engagement tailored to their child’s interests and pace.
Talk to us
Report
Request partnership information (commissioning pack, sample summaries)
Call
Book a discovery call to scope cohorts, timelines and invoicing
Mail
Email: info@xpactforimpact.co.uk
Testimonials
Testimonial
“We have tried so many services over the years, all of which ended in pressure, overwhelm or total shutdown. The PDA and OCD together make day-to-day life incredibly challenging for him—and for us.
Xpact has been different. The mentor adapts to him, not the other way round. There is no demand, no judgement, just connection through something he enjoys. He feels in control and understood.
We’ve seen a huge decrease in his anxiety, better emotional regulation and even moments of pride in himself. That might sound small, but to us it means everything.”
— Parent from Fowey, Cornwall
Xpact CharactersJoin the XPact tribe today!